Authorized Generac Service · Port Charlotte, FL

Power That Never Fails

Air-Cooled Generator Specialists

When a hurricane hits, your generator needs to work. CAT5 Generator Services keeps your Generac running year-round with expert maintenance, Mobile Link monitoring, and real hurricane response.

3
Plan Tiers
$29
Starting / mo
24/7
Storm Response
CAT5 Generator Services Logo
⚡ Skipping service voids your Generac warranty — protect it today

Built for Florida Storms

We're not a national chain. We're your neighbors in Port Charlotte — and we built this company specifically for the generator needs of Southwest Florida homeowners.

🛡️

Authorized Generac Service

Certified technicians who know Generac generators inside and out. Your warranty stays valid with every visit.

🌀

Hurricane Response

Premium plan customers get auto-dispatch when outages exceed your generator's oil-life threshold. We show up when it matters most.

📡

Mobile Link Monitoring

Remote diagnostics, fault alerts, and runtime tracking. We see issues before they become failures.

🔍

Gas Leak Detection Every Visit

We spray-test every gas connection, fitting, and supply line every single visit — no exceptions. Your family's safety is non-negotiable.

📋

Detailed Service Reports

After every visit you get a full digital service report emailed directly to you. Complete service history, always at your fingertips.

Real Load Testing

We physically cut power to your home and run your generator live for 15 minutes — because your generator should be tested like a storm is coming.

Jason Biddle
Owner & Lead Technician · CAT5 Generator Services LLC
15+
Years Experience
SW FL
Local & Trusted
Generac Air-Cooled Certified
EPA Universal Certification
Comtrain Tower Climbing Safety & Rescue
Aerial Work Platform Safety
Generator installation, startup & diagnostics
Voltage testing & gas pressure adjustment
Transfer switch operation & QC inspection
Homeowner education & training

The Tech Who Did Quality Control for the Big Companies — Now Working for You

Before starting CAT5, Jason spent years doing quality control and final inspections for two of Southwest Florida's largest generator installation companies. His job was simple: make sure everything was done right before the homeowner ever touched it. Gas leak checks, voltage testing, transfer switch verification, load testing — he's done it thousands of times.

That same standard is what every CAT5 customer gets. Not a franchise tech following a checklist. Not someone learning on the job. You get the guy who wrote the quality control process — doing the work himself.

Jason is Port Charlotte local, Generac certified, and built CAT5 Generator Services specifically because Southwest Florida homeowners deserve better than what the big companies deliver.

Full Maintenance Services

Every service visit is thorough, documented, and performed to Generac standards. Here's exactly what we do.

Full Maintenance Visit

  • Oil & filter change (manufacturer-recommended grade)
  • Air filter replacement
  • Spark plug inspection & service
  • Battery load test
  • Simulated power outage — 15 min live run
  • Transfer switch inspection
  • Full visual inspection & documentation
  • Generator exterior cleaning
  • Gas leak detection spray test
  • Detailed service report emailed to you

Wellness Check Visit

  • Full visual walk-around inspection
  • Generator run test — monitor sounds & operation
  • Mobile Link Fleet diagnostic report
  • Battery voltage check under load
  • Fluid level check & top-off as needed
  • Generator exterior cleaning
  • Gas leak detection spray test
  • Detailed service report emailed to you

Premium Add-Ons

  • Mobile Link Fleet monitoring setup
  • Remote fault alert configuration
  • Runtime tracking & history reports
  • Hurricane storm response dispatch
  • Auto-dispatch on oil-life threshold breach
  • FREE battery replacement (1 per plan year)
  • Priority scheduling — jump the queue
  • Maximum Generac warranty protection
⚠️ Important: Your Warranty Depends On This

Regular maintenance is the minimum requirement to keep your Generac warranty valid. Engine oil must be changed every 200 hours of runtime or 1 year — whichever comes first. Skipping service intervals can void your warranty and leave you without power when a hurricane hits.

Choose Your Coverage

Select your generator type below. All plans auto-renew annually — cancel anytime with 30 days notice. Pay in full and save.

⚠️ Warranty Reminder

Regular maintenance is the minimum requirement to keep your Generac warranty valid. Engine oil must be changed every 200 hours of runtime or 1 year — whichever comes first. Skipping service intervals can void your warranty.

Standard
Essential Coverage
1 Annual Service Visit
$29/mo
Pay in Full: $325/yr — save $23
1 Visit Per Year
  • 1 Full annual maintenance
  • Oil & filter change
  • Spark plug inspection
  • Air filter service
  • Battery test
  • Simulated power outage — 15 min live run
  • Transfer switch inspection
  • Gas leak detection — every visit
  • Meets Generac minimum warranty requirement
  • Non-warranty repairs billed as service calls
Call to Enroll
Preferred
Enhanced Protection
2 Visits — Every 6 Months
$49/mo
Pay in Full: $549/yr — save $39
2 Visits Per Year
  • 1 Full maintenance
  • 1 Wellness check-up
  • All Standard services included
  • Mobile Link Fleet monitoring
  • Remote diagnostics & fault alerts
  • Runtime tracking & reports
  • Gas leak detection — every visit
  • Priority scheduling
  • Exceeds Generac recommended service intervals
  • Non-warranty repairs billed as service calls
Call to Enroll

Plans cover air-cooled Generac generators. All plans annual, auto-renew unless cancelled 30 days prior. Hurricane response activated when outage exceeds manufacturer oil-life threshold. Battery replacement limited to one per plan year. Pricing subject to change with 30-day notice.

⚠️ Warranty Reminder

Regular maintenance is the minimum requirement to keep your Generac warranty valid. Engine oil must be changed every 200 hours of runtime or 1 year — whichever comes first. Liquid-cooled plans also include coolant system inspection per Generac's maintenance schedule.

Standard
Essential Coverage
1 Annual Service Visit
$45/mo
Pay in Full: $500/yr — save $40
1 Visit Per Year
  • 1 Full annual maintenance
  • Oil & filter change
  • Spark plug inspection
  • Air filter replacement
  • Battery test
  • Simulated power outage — 15 min live run
  • Transfer switch inspection
  • Coolant system inspection
  • Gas leak detection — every visit
  • Meets Generac minimum warranty requirement
  • Non-warranty repairs billed as service calls
Call to Enroll
Preferred
Enhanced Protection
2 Visits — Every 6 Months
$85/mo
Pay in Full: $925/yr — save $95
2 Visits Per Year
  • 1 Full maintenance
  • 1 Wellness check-up
  • All Standard services included
  • Mobile Link Fleet monitoring
  • Remote diagnostics & fault alerts
  • Runtime tracking & reports
  • Coolant level & condition checks
  • Gas leak detection — every visit
  • Priority scheduling
  • Exceeds Generac recommended service intervals
  • Non-warranty repairs billed as service calls
Call to Enroll

Plans cover liquid-cooled Generac generators under 38kW. All plans annual, auto-renew unless cancelled 30 days prior. Hurricane response activated when outage exceeds manufacturer oil-life threshold. Battery replacement limited to one per plan year. Coolant flush per Generac maintenance schedule. Pricing subject to change with 30-day notice.

⚠️ Warranty Reminder

Regular maintenance is the minimum requirement to keep your Generac warranty valid. Engine oil must be changed every 200 hours of runtime or 1 year — whichever comes first. Large liquid-cooled generators require additional coolant system service per Generac's maintenance schedule.

Standard
Essential Coverage
1 Annual Service Visit
$49/mo
Pay in Full: $525/yr — save $63
1 Visit Per Year
  • 1 Full annual maintenance
  • Oil & filter change
  • Spark plug inspection
  • Air filter replacement
  • Battery test
  • Simulated power outage — 15 min live run
  • Transfer switch inspection
  • Coolant system inspection & flush
  • Gas leak detection — every visit
  • Meets Generac minimum warranty requirement
  • Non-warranty repairs billed as service calls
Call to Enroll
Preferred
Enhanced Protection
2 Visits — Every 6 Months
$99/mo
Pay in Full: $1,075/yr — save $113
2 Visits Per Year
  • 1 Full maintenance
  • 1 Wellness check-up
  • All Standard services included
  • Mobile Link Fleet monitoring
  • Remote diagnostics & fault alerts
  • Runtime tracking & reports
  • Coolant level & condition checks
  • Gas leak detection — every visit
  • Priority scheduling
  • Exceeds Generac recommended service intervals
  • Non-warranty repairs billed as service calls
Call to Enroll

Plans cover large liquid-cooled Generac generators 38kW–48kW. All plans annual, auto-renew unless cancelled 30 days prior. Hurricane response activated when outage exceeds manufacturer oil-life threshold. Battery replacement limited to one per plan year. Coolant flush per Generac maintenance schedule. Pricing subject to change with 30-day notice.

Getting Started Is Easy

1

Call or Text Us

Reach out at (941) 265-1772 to discuss your generator and find the right plan.

2

New Customer Inspection — $150

Every new customer starts with a one-time $150 inspection. We assess your generator's condition before accepting you onto a plan — so we only service generators we can stand behind.

3

Get Accepted & Pick Your Plan

If everything checks out, we'll enroll you in the plan that fits your needs. You're now a CAT5 customer.

4

Stay Protected Year-Round

Relax knowing your generator is monitored, maintained, and ready when the next storm hits.

Service Call Pricing

On Standard or Preferred plans, if a repair is needed and not covered under warranty, it becomes a service call. The Peace of Mind plan includes storm and emergency response — no extra charge. No plan? We still come out.

Standard
Service Call
$200
Includes the first hour of labor
First hour included
$250 per hour after the first
⚡ Emergency
Emergency Call
$450
Includes the first hour of labor
First hour included
$450 per hour after the first

Warranty-covered repairs billed at standard labor only. Call (941) 265-1772 to schedule.

Pay Your Bill

Select your service below and pay securely online. All payments are processed through Wix Payments and deposited directly to CAT5 Generator Services LLC.

One-Time Fee
New Customer Inspection
$150
Pay Now
Air-Cooled · Standard
Essential Coverage
$325/yr
Pay Now
Air-Cooled · Preferred
Enhanced Protection
$549/yr
Pay Now
Air-Cooled · Premium
Total Peace of Mind
$849/yr
Pay Now
Liquid-Cooled <38kW · Standard
Essential Coverage
$500/yr
Pay Now
Liquid-Cooled <38kW · Preferred
Enhanced Protection
$925/yr
Pay Now
Liquid-Cooled <38kW · Premium
Total Peace of Mind
$2,200/yr
Pay Now
Large Liquid-Cooled · Standard
Essential Coverage
$525/yr
Pay Now
Large Liquid-Cooled · Preferred
Enhanced Protection
$1,075/yr
Pay Now
Large Liquid-Cooled · Premium
Total Peace of Mind
$2,800/yr
Pay Now
Payment links coming soon. Once Wix Payments is connected to your account, each button above will be linked to its payment page. If you need to pay now, call or text us at (941) 265-1772 and we'll send you a direct payment link.

Ready to Protect Your Generator?

📞

Phone / Text

(941) 265-1772
📍

Service Area

Sarasota · Charlotte · DeSoto · Lee · Collier Counties

🕐

Hours

Mon – Fri: 8am – 6pm
Sat: 9am – 3pm
Storm Response: 24/7

Licensed & Insured

CAT5 Generator Services LLC
Licensed & Insured

Request a Quote